FAQ

Please reach me at info@shawntirefugejournals.com if you cannot find an answer to your question below.

RETURNS & EXCHANGES

I gladly accept returns and order cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
 
I don't accept exchanges 
But please contact me if you have any problems with your order.
 
SHIPPING POLICY
All U.S. orders are shipped via USPS while International orders are shipped via DHL Monday-Friday (excluding holidays).
 
The typical delivery time frame is between 5-7 business days for orders within the United States and 14 to 21 business days for International orders; however, you may receive your items much earlier.
 
All orders are shipped with the tracking number so you can track them every step of the way!
 
Packages may be faced with delays beyond our control such as customs or postal delays, especially during the holidays (ex. Christmas).