FAQ
Please reach me at info@shawntirefugejournals.com if you cannot find an answer to your question below.
RETURNS & EXCHANGES
I gladly accept order cancellations
Contact me within: same day order was placed for cancellation
Once item has shipped, cancellation is no longer available
I don't accept exchanges
But please contact me if you have any problems with your order.
SHIPPING POLICY
All U.S. orders are shipped via USPS/UPS while International orders are shipped via DHL Monday-Friday (excluding holidays).
The typical delivery time frame is between 5-7 business days for orders within the United States and 14 to 21 business days for International orders; however, you may receive your items much earlier.
All orders are shipped with the tracking number so you can track them every step of the way!
Packages may be faced with delays beyond our control such as customs or postal delays, especially during the holidays (ex. Christmas).