FAQ

Please reach me at info@shawntirefugejournals.com if you cannot find an answer to your question below.

RETURNS & EXCHANGES

I gladly accept order cancellations
Contact me within: same day order was placed for cancellation 
Once item has shipped, cancellation is no longer available
I don't accept exchanges 
But please contact me if you have any problems with your order.
 
SHIPPING POLICY
All U.S. orders are shipped via USPS/UPS while International orders are shipped via DHL Monday-Friday (excluding holidays).
 
The typical delivery time frame is between 5-7 business days for orders within the United States and 14 to 21 business days for International orders; however, you may receive your items much earlier.
 
All orders are shipped with the tracking number so you can track them every step of the way!
 
Packages may be faced with delays beyond our control such as customs or postal delays, especially during the holidays (ex. Christmas).

Shawnti Refuge is a Master Certified Mental Health Coach, advocate, speaker, and author of "Quiet As Kept", who is passionate about helping others heal through the power of guided journaling. After experiencing a mental breakdown in 2018, she chose journaling over medication and discovered a transformative path to self-awareness, emotional resilience, and personal growth. Through her books, workshops, and coaching programs, she supports busy professionals—especially Black women—in breaking free from mental, financial, and emotional stagnation. Whether she’s leading transformational masterminds, hosting impactful live sessions, or delivering hard truths with a dose of sarcasm, Shawnti is committed to helping people reclaim their peace and fall in love with themselves again.

Read About Shawnti's Bold Journey!

Shawnti was recently featured in Bold Journey Magazine!