FAQ

Please reach me at info@shawntirefugejournals.com if you cannot find an answer to your question below.

RETURNS & EXCHANGES

I gladly accept order cancellations
Contact me within: same day order was placed for cancellation 
Once item has shipped, cancellation is no longer available
I don't accept exchanges 
But please contact me if you have any problems with your order.
 
SHIPPING POLICY
All U.S. orders are shipped via USPS/UPS while International orders are shipped via DHL Monday-Friday (excluding holidays).
 
The typical delivery time frame is between 5-7 business days for orders within the United States and 14 to 21 business days for International orders; however, you may receive your items much earlier.
 
All orders are shipped with the tracking number so you can track them every step of the way!
 
Packages may be faced with delays beyond our control such as customs or postal delays, especially during the holidays (ex. Christmas).

My name is Shawnti Refuge. I'm the CEO of Shawnti Refuge Journals. I was born and raised in Beaumont, Texas. I'm a wife mother of three. I started Shawnti Refuge Journals in 2021, two years after I experienced a Mental BREAKTHROUGH (as opposed to breakdown).

After being put on medication, I decided that wasn't what I wanted for my life, through therapy, I was able to dig deeper and get to the root of my issues and learn how to heal from them.

One of the coping skills that I learned was guided journaling. Through Guided Journaling, I was able to acknowledge, face, and heal from many issues that I didn't know I even had!

Through my journey, I felt that I needed to help others like myself, who don't want medication to numb them and instead want to HEAL! I developed a series of guided journals for your emotional & mental wellness.

Since starting Shawnti Refuge Journals, I am now a Certified Lifestyle Coach, specializing in Mental Health Coaching and Advocacy. I am a support group facilitator, journaling instructor, and I host wellness workshops.

Welcome to the start of your healing journey with Shawnti Refuge Journals!