FAQ

Please reach me at info@shawntirefugejournals.com if you cannot find an answer to your question below.

RETURNS & EXCHANGES

I gladly accept order cancellations
Contact me within: same day order was placed for cancellation 
Once item has shipped, cancellation is no longer available
I don't accept exchanges 
But please contact me if you have any problems with your order.
 
SHIPPING POLICY
All U.S. orders are shipped via USPS/UPS while International orders are shipped via DHL Monday-Friday (excluding holidays).
 
The typical delivery time frame is between 5-7 business days for orders within the United States and 14 to 21 business days for International orders; however, you may receive your items much earlier.
 
All orders are shipped with the tracking number so you can track them every step of the way!
 
Packages may be faced with delays beyond our control such as customs or postal delays, especially during the holidays (ex. Christmas).

Shawnti "Journal Bae" Refuge is the Founder and CEO of Shawnti Refuge Journals. Shawnti is a Certified Mental Health Coach, Mental Health Advocate, Keynote Speaker & Author. She shows you how to release, heal and live your best life through guided journaling. She believes that you deserve to live your best life being free from emotional baggage by getting to the root of the issue, working through it, and healing naturally. Shawnti has a series of Self-care guided journals inspired by her own personal life's experiences and mental health challenges. She also works with others to inspire and empower them with her life experiences and uses her story to help people to overcome theirs. Shawnti's mission is to provide a safe outlet for people who are searching for healing with guided journals.

Shawnti was born in Beaumont, TX and now resides in the Suburbs of Houston, TX with her wife, Angela. Shawnti is also a mother of three adult children. Her hobbies include reading, binge watching TV shows, and spending quality time with her family and close friends. Shawnti is currently working on writing a book based on her personal wellness journey.

Shawnti Refuge Journals exists to love and empower those who recognize the essential role that journaling plays in their self-care journey. Advocating self-love, self-awareness, & self-care through guided journaling- I create self-care journals for people who want to enrich their emotional, physical, mental. spiritual, and financial wellbeing.

Read About Shawnti's Bold Journey!

Shawnti was recently featured in Bold Journey Magazine!